top of page

Terms of Use

Last updated: 16 September 2022


Welcome to our website. This page (our “terms of use”) and the documents referred to in it, together with our Privacy Policy and Cookie Policy and the documents referred to in them (the “agreement”), tells you the terms on which you may make use of this site. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use. If you are using our site on behalf of your organisation, by using our site you are also indicating that you accept this agreement and agree to abide by its terms on behalf of your organisation (and references to “you” will be deemed to include your organisation). If you disagree with any part of these terms and conditions, please do not use our website.


If you have any questions about any aspect of this policy you can contact us using the information provided below or by emailing us at

Information About Us

Our site is available through the web, iOS and Android, owned and operated by Hyphen Consultancy Limited(“we”, “our”, “us”). We are registered in England and Wales under company number 13820349 and have our registered office at 167-169, Great Portland Street, 5th Floor, London W1W 5PF.

Our Site Changes Regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Reliance on Posted Information 

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).


Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Intellectual property

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, text, images,  charts, graphs, graphics and other materials. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.


Additional services

Additional terms and conditions may apply to some of our specific Services. Where this is the case, you will always be given the opportunity to review and accept the terms before processing with the Service in question.

Our Liability

Whilst we take every reasonable precaution and care in relation to our site and our Services, the material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

We accept no liability under or in connection with this agreement (whether such liability arises in contract, tort (including negligence) or otherwise) for any:


You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any Contribution as well as to its whole.


  1. loss of income or revenue;

  2. loss of business;

  3. loss of profits or contracts;

  4. loss of anticipated savings;

  5. loss of data;


waste of management or office time, (for each of (i) – (v) above, whether directly or directly occurring); or

for any indirect or consequential loss or damage of any kind however arising.


You agree to indemnify and hold us and our subsidiaries and affiliates, and our and their officers, directors, agents, co-branders or other partners, and employees, harmless from any losses, damages, costs, expenses (including reasonable legal fees), sums agreed to in settlement and other liabilities, arising out of any claim, demand, allegation or proceeding brought by any third party due to or arising out of your use of the website, our Services, or the Software; your breach of this agreement; or your violation of any rights of another person or entity.


If you have a complaint about the Services, please tell us using the contact details set out, so that we can investigate the circumstances for you. We will aim to deal quickly and fairly with any complaints you have about the Services in accordance with our obligations under applicable law

Contact us

If you have any questions, or wish to exercise any of your rights, then please address your correspondence to: 167-169, Great Portland Street, 5th Floor, London W1W 5PF. Alternatively, you can email us at

bottom of page